Crisis & controversy management
Especially for PR students
CEOs won't say Twitter and other contradictions about the hottest social media thing since the one before it
How breaking news becomes grist for the pop culture mill in only three days
Six standards for employee use of social media
No, social media doesn't actually sell anything. And no, you can't afford to ignore it.
An official blog management process
Blog Basics: Collecting and reading blogs
Hate mail and other comments from our readers.
Blah Blah Nation: PR people promote the value of blogging by boring readers to death.
Transparent Generation realizes downside to growing up online.
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